If you need to speak with MyHermes regarding a delivery you can call there customers services, it is ideal if you have a tracking id that you keep this to hand as no doubtibly they will be askign you for this which will just save the time & hassle when it comes to it, you can find the Myhermes contact number contactmyhermes.strikingly.com you can alwyas contact them on twitter also.
In the UK, Hermes processes 200 million parcels each year. The company operates a network of nearly 10,000 independent couriers that provide doorstep delivery. Through this network, Hermes provides delivery services to many online retailers in the UK, including Next Directory, ASOS, Tesco, John Lewis, Debenhams, Arcadia Group and ASDA
In September 2013, Hermes was named the Best Mail/Home Delivery Solution provider at the ECMOD Direct Commerce Awards.
In 2014, the company was named as the second worst parcel delivery services in the UK by a consumer survey, with 30% of customers rating their experience as “bad”.
In January 2014, Hermes confirmed that the 2013 peak period was its busiest to date. During December 2013, the company processed 21 million parcels, whilst recording a first-time delivery rate of 98% for its standard service – up 2.6% on the previous year.
Hermes also owns myHermes, which was launched in 2009. myHermes provides a delivery and collection service for SMEs and members of the public via doorstep collection and its “myHermes ParcelShops”. There are currently more than 3,500 ParcelShops across the UK, based in local supermarkets, petrol stations and shopping centres. In 2014, Hermes signed a partnership agreement with Payzone to launch 1,000 myHermes ParcelShops in Payzone outlets